Project Summary
Project Duration: 3 months
Launch Date: Dec - 11
Technologies Used
- HTML & CSS
- Javascript
- PHP, MYSQL
- Joomla CMS
- Filming & video editing
- Photoshop
Project Objective:
- Improve site's accessibility to support online marketing objectives
- Introduce new corporate livery into design
- Improve / simplify the communication of the site's primary sales message
- Generate quality b2b referrals
Client Background:
2Touch is one of the UK’s leading outsourcing providers specialising in fully integrated contact centre, response handling and fulfilment services.
The core of 2Touch is their purpose-built contact centre and fulfilment facility at Doxford Technology Park in Sunderland. They employ almost 1,000 staff, dealing with a wide range of communication activities from inbound customer relationship management and advice lines, to outbound sales and research activity.
Benefit:
- Collaborative editing of site content via open source CMS solution
- Integration of social media platforms
- Improved site accessibility allowing for greater search engine visibility
- Custom corporate video helping to visually explain and communicate the scale, resource and range of service offerings
